How do I schedule a delivery?
You can schedule a delivery by logging into your account on our Contact page, using our mobile app, or by calling our customer service hotline at (123) 456-7890. We offer flexible scheduling options to fit your needs.
Frequently Asked Questions
What areas do you serve?
We currently serve the Greater Metropolitan area, including Aquaville and surrounding suburbs. For a complete list of our service locations, please visit our Service Areas page.
What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards, bank transfers, and digital wallets like PayPal and Apple Pay. For corporate clients, we also offer invoicing options.
Can I change my delivery schedule?
Yes, you can modify your delivery schedule at any time through your online account dashboard or by contacting our customer service team. We strive to accommodate any changes to ensure your satisfaction.
What if I have a problem with my order?
If you encounter any issues with your order, please reach out to our customer support team immediately via the Contact page or call us directly. We are committed to resolving any problems promptly to ensure your satisfaction.
Do you offer discounts for bulk orders?
Yes, we offer competitive discounts for bulk orders and corporate clients. Please contact our sales team through the Contact page to discuss your specific needs and receive a customized quote.
How is the water purified?
Our water undergoes a rigorous purification process that includes multi-stage filtration, ultraviolet (UV) treatment, and reverse osmosis to ensure the highest quality and purity. Every batch is tested to meet stringent safety standards.
Can I track my delivery?
Yes, once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number on our website to monitor the real-time status of your delivery.
How do I set up a new account?
Setting up a new account is easy! Visit our Contact page and fill out the registration form, or download our mobile app and follow the sign-up instructions. Our team will assist you in getting started.
What do I do if I forget to schedule a delivery?
If you forget to schedule a delivery, simply contact our customer service team as soon as possible. We will do our best to accommodate your request and arrange a delivery at your earliest convenience.